Conduct thorough psychiatric evaluations, develop treatment plans, prescribe medication, and evaluate treatment results for patients with emotional, mental, or psychological disorders.

Assess, diagnose, and treat adults and youth populations over 14 years of age experiencing symptoms of behavioral health disorders.
Responsible for timely and accurate completion of medical records, including assessment, treatment plan, progress notes, outcome measures, and billing entries.
Examine or order laboratory or diagnostic tests for clients to provide information on general physical condition and mental disorders.
Refers patients for inpatient care, in collaboration with the Mental Health Division Clinical Director, as necessary.
Communicates with patients and engages in follow-up as necessary.
Oversee Mental Health treatments, such as Spravato.
Ensure compliance and that all policies and procedures function in accordance with state and federal laws and regulations.

This entry-level position performs administrative duties including properly routing incoming faxes and forwarding medical records to the appropriate parties.

Process faxes by creating telephone encounters in eClinicalWorks and forwarding these to the appropriate recipients.
Fulfill medical records requests.
Other clerical tasks as needed.
Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations.
Performs other related duties as assigned.

Since there are many variations to the job duties, the ideal candidate will have completed a medical assisting course, be flexible, and willing to assist in multiple clinic functions without getting flustered under stressful situations. A strong work ethic and attention to detail are a must.

Front office duties include:

Greets and registers patients in a prompt, pleasant, and helpful manner.
Verifies patient’s insurance and collects patient co-pays and unmet deductibles.
Answers telephone, screen calls, takes messages, and provides information.
Schedules appointments as requested.
Maintains and updates current information on the physician’s schedule ensuring that patients are scheduled properly.
Answers questions regarding patient appointments and blood draw schedule.
Process faxes by creating telephone encounters and sending these to the appropriate recipients.
Responds to patient text messages.
Generates specialist referrals, as needed.
Oversees the waiting area, coordinates patient movement, reports problems or irregularities.
Keeps lobby and front desk area clean and tidy per COVID-19 protocols.

Back office duties include:

Rooming patients and taking vitals.
Patient record management utilizing the E-ClinicalWorks EMR system.
Answering telephone calls related to clinical questions and relaying messages to the provider.
Calling patients with test results and processing prescription refill requests, as directed by the provider.
Providing patient instructions, screening (UA) and other clinical tests.
Ordering lab work and imaging at the providers discretion.
Completing prior authorizations and generating specialist referrals.
Other duties as assigned.
Follow up with patients is critical!!

Bilingual (English/Spanish) preferred but not required.

Our Nurse Practitioners plan, direct, and evaluate patient and employee healthcare in an ambulatory setting; examine and treat chronic and acute episodic illnesses, minor injuries, accidents, and other injuries/illnesses; performs selected laboratory testing; offers referrals to outside physicians and facilities, writes prescriptions, and performs office procedures within the scope of expertise, protocols, and available equipment. Our Nurse Practitioners also work with the Medical Director in the care and treatment of patients and staff.

Meets new and existing ambulatory patients in the clinic for examination, diagnosis, and development of patient care plans based on the patient’s medical history.
Administering diagnostic tests.
Refers to outside Physicians and facilities as needed.
Writes prescriptions and performs office procedures within the scope of expertise, protocols, and available equipment.
Performs physical examinations (PAP and Well Woman exams, DOT physicals, etc.).
Follows patients in clinic as needed for continuity of care.
Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations.
Enforces all policies, procedures, protocols, directives and goals of the organization.